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Frequently Asked Questions (FAQ)

for KillDisk Industrial & KillDisk Desktop

How to create a request file for the license update?

  1. Make sure that the software we supplied is installed.
  2. Plug in a security key (tiny cyan USB stick).
  3. Open Code Meter Control Center (it has an icon on the taskbar, or from the Start menu).
  4. Code meter control
  5. Select a CmStick to create a request file for:
  6. Plug in a security key
  7. Click License Update.
  8. Click Next on the first Wizard step.
  9. Make sure Create license request is selected and click Next. Create license request
  10. Make sure Extend existing license is selected and click Next. Extend existing license
  11. Make sure LSoft Technologies is selected as a vendor and click Next. Vendor
  12. Select a place to store a request file and click Commit. Commit
  13. Send us request file (*.WibuCmRaC) as an attachment to email.

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