Hardware Diagnostic File

If you want to contact our technical support a file that contains a summary of your local devices and hardware configuration is very helpful and it is required to submit it for the proper problem investigation.

KillDisk allows you to create a hardware summary file in XML format. This data format is “human-readable” and can help our technical support staff to analyze your computer configuration or point out disk failures or abnormal behavior.

To create a hardware diagnostic file, click Save Hardware Info as from the File menu .


To save time on initial contact with our technical support staff we highly recommend that you submit a hardware diagnostic file, otherwise, most likely, it will be requested from you by our support team later on.