FAQ

Frequently Asked Questions (FAQ)

for KillDisk Industrial & KillDisk Desktop

How to create a request file for the license update?

1. Make sure that the software we supplied is installed.
2. Plug in a security key (tiny cyan USB stick).
3. Open Code Meter Control Center:
   • for KillDisk Industrial click the icon on the taskbar, or menu item in Start menu:
   
   • for KillDisk Desktop click CodeMeter Control Center Start button in Preferences:
   
4. Select a CmStick to create a request file for:

5. Click License Update.
6. Click Next on the first Wizard step.
7. Make sure Create license request is selected and click Next.
8. Make sure Extend existing license is selected and click Next.
9. Make sure LSoft Technologies is selected as a vendor and click Next.
10. Select a place to store a request file and click Commit.
11. Send us request file (*.WibuCmRaC) as an attachment to email.