Hardware Diagnostic File

If you want to contact our technical support a file that contains a summary of your local devices is helpful.

KillDisk allows you to create a summary listing file in XML format. This data format is “human-readable” and can help our technical support staff to analyze your computer configuration or point out disk failures or abnormal behavior.

Create a hardware diagnostic file from the File menu by clicking the Save Hardware Info as... button.

Note:

To save time when contacting our technical support staff we highly recommend that you provide us with a hardware diagnostic file.